Inactive - Do very little exercise, going for the occasional walk (moderate pace, low intensity). Typical jobs: hospital/ward nurse, waitressing in a busy restaurant, cleaner, porter, labourer/construction worker, gardener, farm worker. Heavy - Active for much of the day, walking non-stop and carrying objects. Typical jobs: shop assistant, teacher, chef/cook, bar worker, engineer. Moderate - On your feet for much of the day, either standing or occasional slow paced walking. Typical jobs: office worker, sales rep, bus/taxi/lorry driver. If we are unable to locate the missing product a replacement will be sent.Light - Have a job that involves long periods of sitting (office-based / driving) or are home-based and sitting for much of the day. If you have not received your order within 28 working days from the despatch date, customers should contact Customers Services. We can only accept CPAP mask returns that are unopened and unused. We regret, however, that we cannot, in this case, refund the delivery and the return postage costs.įor hygiene purposes, we cannot accept returns on toileting, incontinence, showering, or bedding products. If you find your purchase is unsatisfactory, we are happy to exchange items or refund your credit/debit card, provided the goods are returned to us within 7 days of their receipt, in the original undamaged packaging, and in a re-saleable condition. However in the unlikely event of a product arriving damaged, customers should contact Customer Services within a reasonable time of receipt and return the package within a reasonable time, for a replacement to be sent. It is our policy to operate a fair and transparent ordering process.īeechfield Healthcare Ltd makes every effort to ensure products arrive in perfect condition.We will replace lost or damaged orders free of charge.If you do not receive your order within 15 working days, please contact us by email or phone, details are on our home page.Where there are unexpected delays you will be contacted by a member of our customer service and will be advised of this situation.We are happy to offer this service when needed. Engineered delivery can also be purchased if you would like products like riser recliners or scooters delivered, assembled and demonstrated. You will be informed of any additional costs at the time of ordering. Specialised item: can vary from 4 – 6 weeks.Įngineered Delivery: If you order a large item like a bed that will need to be delivered, installed and demonstrated this will incur an engineered delivery charge of €120. In instances where an item appears in stock on our website but is not available for some reason, a full refund will be offered on a no-hassle basis.Īvailable to order: Products will be delivered within 7-10 working days. We will use all reasonable endeavours to ensure these times are met, but cannot be held responsible for dispatched parcels delayed by third parties, for example due to poor weather conditions. We will always ship out orders as soon as is practicable. The expected delivery time will depend on the stock levels.Free delivery will apply on all orders over €100 that are delivered by courier. The cost of shipping is €9.95 per order on items under €100.We deliver orders to any desired address.If assembly is required, please see our engineered delivery below. We use a courier service for all our deliveries, this ensures your order is delivered to you in perfect condition.Do you have products for heavier people?.I’m finding it difficult to use crutches.I am caring for a person with limited mobility.
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